Shipping & Returns Policy
Welcome to West Leakers Originalz (WLO). Below you’ll find all the details about how we ship your gear and handle returns.
Shipping
Processing Time
Your drip takes time. Expect delivery within 7–20 business days worldwide. Tracking details will be sent once your order is on the move.
This includes time to pack, quality-check, and prep your drip.
Shipping Time
Estimated delivery after fulfillment:
Fulfillment takes 3-5 days
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USA: 3–10 business days
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Europe: 5–10 business days
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Worldwide: 10–20 business days (depending on location)
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Note: Delivery times are estimates and not guaranteed.
Shipping Location
We ship worldwide from our global network of fulfillment centers. Your order will be routed through the nearest location for faster delivery whenever possible.
Shipping Carriers
We use trusted global carriers like:
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USPS
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FedEx
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DHL
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Aramex
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Local postal services (depending on your region)
Order Tracking
Once your order ships, you’ll receive a tracking number via email.
You can track it directly from the link provided or use your order tracking page.
Shipping Costs
Shipping fees are calculated at checkout based on your location and the number of items.
Returns & Exchange
At WLO, we produce exclusive pieces made on-demand — which means every item is made just for you. Because of this, we only accept returns for defective, damaged, or incorrect items.
Eligibility for Return
Once your order ships, you’ll receive a tracking number via email.
You can track it directly from the link provided or use your order tracking page.
Return Window
Returns are accepted if:
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The item is defective, misprinted, or damaged in transit
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The wrong item was delivered
To be eligible, the item must be:
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Unworn, unwashed, and in original condition
No Return On:
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Buyer’s remorse / wrong size ordered
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Sale or limited edition items
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Custom designs
Sizing tip: Please check our size guide carefully before ordering.
Refund or Exchange?
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We’ll replace the item at no extra cost
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If replacement isn’t possible, you may receive store credit or a refund
Return Shipping
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If your return is approved, we’ll cover return shipping for defective or incorrect items only.
Need Help?
If there’s a problem with your order, hit us up at: support@westleakersoriginalz.com
Official Return Address
217 Wrangler Drive, Coppell, TX 75019